Refund and Returns Policy

Thanks for purchasing our products at www.rikaproducts.co.za operated by Kevin Alexander.

We offer a full money back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 14 calendar days of your purchase. 

After the 14-day period you will no longer be eligible and won’t be able to receive a refund.

We encourage our customers to try the product in the first two weeks after their purchase to ensure it fits your needs. 

No damaged, soiled or painted products will be taken back for credit. This will be deemed as non-refundable. 

You are responsible for all costs involved in returning the products to us. 

If you have any additional questions or would like to request a refund please feel free to contact us on 021 001 2240 or admin@rikaproducts.co.za

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